By embracing data collection and analytics, insurers have the possibility to create innovative products for their customers, mitigate risk and improve their own bottom-line performance.

The pandemic has without a doubt accelerated change in the world of work, introducing flexibility and technological innovation that contribute to workforce resilience in the face of crisis. But benefits have been unevenly distributed, particularly in the favor of white-collar workers. Relatedly, companies are facing a reckoning in the great resignation. What does the future of work look like, and how can we ensure inclusivity in the new model? Olivier Desbiey, Head of AXA Group Foresight and Kirsty Leivers, AXA Global Head of Culture, Inclusion and Diversity, tell us more.

It was a far-reaching surprise when, over a decade ago, trained models in Artificial Intelligence (AI) turned out not to be as impartial as we were hoping for. Instead, the AI applications lead to institutionalizing and perpetuating existing bias. The risk of hard-coding discrimination into data-led decisions was an uncovered.