AXA

34.200

( +0.50%)

Axa worldwide

Integrated Report 2023

Scaling up our excellence

Faced with emerging risks in a constantly changing world, AXA has made operational and technical excellence a major driver of its strategy. Through disciplined, precise underwriting and accelerated new technology adoption, the Group is boosting its efficiency and agility to keep protecting its customers with tailored, accessible solutions.

Interviews with Nancy Bewlay & Alexander Vollert

Group Chief Underwritting Officer / Group Chief Operating Officer & Chief Executive Officer of AXA Group Operations

Technical excellence: a driver of sustainable growth

Our aim is to improve technical excellence - meaning the discipline and accuracy of our offerings - to create solutions that are both profitable and right for our customers’ needs. Moreover, in line with our previous plan, we will further unify our IT infrastructures to gain in speed and agility, while investing significantly in deploying our most relevant data and artificial intelligence (AI) solutions.

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Initiatives and ambitions

Transforming our businesses with generative AI (GenAI)

Developed in three months by AXA experts in partnership with Microsoft, AXA Secure GPT is a secure generative AI solution for the Group’s employees. This new solution offers all the benefits of AI in a controlled, secured and monitored environment that complies with privacy and data protection regulation.

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Continuously monitoring our underwriting strategy

Based on portfolio monitoring, the Portfolio Management Process (PMP) is an annual exercise to formalize AXA’s insurance strategy for longterm profitability. In particular, we analyze claims to technically improve the fit between pricing and risks, explains Katy Bradica, Group Chief Pricing Actuary and Head of Portfolio Management.

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Helping businesses manage cyber risks

To help businesses manage this risk, the Group has created a Cyber Center of Expertise (CoE). AXA and AXA XL are already leaders in cyber insurance, but we wanted to step up our capabilities to meet growing demand worldwide in all sectors of business, explains Libby Benet, Global Chief Underwriting Officer at AXA XL.

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Discover all our initatives

Download our publications

2023 Integrated Report

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AXA Essentials, 2024 edition

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2023 Impact Report

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2023 Annual Report (Universal Registration Document)

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